Mouthpieces

The Mouthpiece Shop

SWISSTBONE brings you a great selection of high end trombone mouthpieces! All mouthpieces can be tried out according to the trial policy.

The selection is still growing. So far I am extremely happy to announce that I am a new Greg Black Mouthpieces dealer. I also have some remaining stock of Ultimate Brass mouthpieces. New brands will be added as business permits. The aim is to bring you a really good selection with a great trial policy.

In stock mouthpieces will be shipped out within 48 hours. The stock numbers are updated in real time, so all those mouthpieces should be shipped pretty fast.

If you are unsure which mouthpiece fits you, don’t hesitate to shoot me an email! I am not a mouthpiece guru, but I know my selection pretty well and can give you my impressions on all those mouthpieces. And yes: You can even hear me play them if you insist a little :-) I may need to get in shape for that…

Mouthpiece trial policy

Mouthpieces can be returned for a full refund up to 30 days after delivery. Mouthpieces must be returned in like new condition. All returned mouthpieces must be unblemished, with no nicks, dents, gouges, scrapes, and/or scratches. Please be particularly attentive to not let any insertion marks on the mouthpiece shaft. To prevent this, I suggest you use some thin tape around the shank.

Any damaged returns will be charged a 50% fee.

Discounted mouthpieces are not refundable.

Before returning a mouthpiece

Contact me at daniel@swisstbone.com. Make clear which mouthpiece you return, when you received it and in what condition it is.

Shipping

Please ship your returns to the following address:

Daniel Alessi
Morystrasse 40b
3970 Salgesch
SWITZERLAND

Phone: 0041 79 796 73 79

You will have to pay for shipping. Please use the box I sent you the mouthpiece in or make sure the mouthpiece doesn’t get harmed during shipping. I recommend that you insure your return and use shipment tracking. I will not be responsible for damage or loss during return shipping.

Make sure to declare the mouthpiece as a return of a trial. The total value (including shipping) should not exceed 50 Swiss Francs. You can use Googles currency converter to calculate this value.

Refund

You can expect a 100% refund if your mouthpiece is in the expected condition. But PayPal fees, reimport fees, shipping fees etc. may diminish the amount of the refund. If that’s the case, I will of course explain why I cannot refund the entire amount.

I will refund you once the mouthpiece arrives and is found in like new condition. Otherwise I will contact you. Please understand this is a one man operation. It may take a few days before I can refund you.